When your SASSA card expires, you are required to renew the card timely to make sure that you have a smooth transaction. If you don’t know the renewal process of an SASSA card, in this blog, you will know the detailed instructions on how to renew SASSA card online.
What is SASSA card
SASSA (South African Social Security Agency) card is an electronic money card that can be linked to the SASSA payment system. It allows you to make free transactions at ATMs, participating merchants and related services without waiting in long queues. You can check your account balance and withdraw cash from ATMs at any time. It can be seen as some bank cards.
How to apply for an SASSA card the first time
There are two different ways you can apply for an SASSA card for the first time, such as visiting the nearest South African Post Office in person or via an online portal.
Post office
- You can visit the SASSO office with all the necessary documents.
- Then you must complete the application form with all the correct information.
- Once you have submitted the application form and all the necessary requirements, you will receive a stamped receipt with the name of the official who assisted you.
- When your card is made, you can pick up your card with proof of receipt.
Online
If you are physically unable to go to the post office to apply due to illness and other circumstances, you can obtain an SASSA card online. Here you can check the procedures below:
- You can visit the SASSA service website on your browser.
- You need to enter the following personal information, such as phone number, email, ID, full name to complete the registration on the website.
- After you have logged in to the website, you can access SASSA services, click “Apply for a Grant” and select the type of grant you are looking for.
- Then you need to fill in the required information.
- You must hit the “Submit” button and submit the application.
When to renew SASSA card
According to the SASSA, your card’s validation is extended for the next year. This means that if your card is set to expire in December 2023, you can still use it for grant payments throughout 2024. It will remain valid until further notice by SASSA. However, you should renew it in 2024 before the card can not be used. If the card loses its validity, it may affect your payment in everyday life.
How to renew SASSA card
If your SASSA card is expired, stolen or damaged, you need to renew it as soon as possible to avoid transaction hassle. Here you can follow the steps below and renew SASSA card easily.
Prepare the required documents
Before renewing the SASSA card, you must know what documents do I need to renew sassa card. Here are the required documents that you must prepare for renewal application, such as:
- Your valid South African ID
- Your old SASSA card (if available).
- Proof of address, such as recent utility bills, a bank statement, or a statement of municipal accounts.
- The First Information Report (FIR), if you lost the sassa card.
Visit the post office branch
After you have prepared the necessary documents, you must visit the post office to submit the application in person. Here you can search and visit the nearest branch at https://www.postoffice.co.za/.
You must inform the post office representative that you wish to obtain a new card as it will expire soon. Then a consultant will help you complete the SASSA card renewal step by step.
Complete the verification
Then you need to submit the ID and required documents to the officers, so they will verify your identification and documents. When they make sure that you are eligible to renew the SASSA card, they will provide you with a renewal application form.
Submit the application
You must complete the application form with all the correct details. If there is any incorrect information on your application, it may result in the renewal application being rejected. Once completed, you can submit the application form to the representative.
Obtain the SASSA card
When you submit your SASSA Card Renewal form to the official, they will provide you with a receipt and inform you of a reasonable delivery time. If your card is renewed, you will receive a message. So you need to bring the receipt and collect your new card from the Post Bank branch or the South Africa Post Office (SAPO). You can activate it and use your SASSA card at any ATM or bank in South Africa.
The first replacement is free of charge when you renew it due to expiry. However, you can pay the application fee if you replace a lost card. In addition, if you need a second or subsequent replacement, you may have to pay a fee as well.
Which post offices renew SASSA cards
In South Africa, you can renew SASSA cards at all post offices that offer SASSA services. If you would like to find the nearest SASSA card renewal post office, you can follow the methods below to search for available post offices.
Online locator tool
You can visit SASSA’s official website and use the online locator tool to search for the nearest post office providing card renewal services. You need to enter your location to find a suitable place.
Contact SASSA helpline
It is the one of the easiest way to find a nearest post office. You can call SASSA hotline, so they will guide you to the nearest post office with card renewal assistance.
Visit local post office
If you know there is a post office nearby, you can visit it directly and get support for renewing SASSA cards from the officials.If you need further help with your SASSA card or something else, you can get it resolved quickly.
Can I renew SASSA card online
Currently, you cannot renew your SASSA card online. According to the SASSA payment system, you must bring the necessary documents and renew them in person at the nearest post office. Post office staff will accept your application and renew your SASSA card. Unlike the first time application, you can renew the SASSA card online.
What to do if I lost my SASSA card
Unfortunately, if you lose your SASSA card, you must visit the local police station and report the lost card yo the officials. They will provide you with a First Information Report (FIR) to prove that your card has been lost. Then you must bring your FIR copy and follow the above procedure that we listed to reapply for your SASSA Card. When you visit the Post Office, you must inform the representative that your old SASSA card has been lost and you are here to apply for a new card. To avoid losing your money, you must report and reapply for a new SASSA card in a timely manner.
FAQ
How do I check my SASSA status for 2024?
After you have submitted the SASSA renewal application, you must check your SASSA grant status online after a few days to see if your application is approved. Here you can follow the steps below to check SASSA card renewal online.
- You can visit SASSA’s Status Check Portal and the dedicated status checker.
- Enter ID and Contact Number
- Then you need to enter your 13-digit SA ID number and mobile number.
- Click “Check Status” to instantly see your current application status, such as approved, pending or rejected status.
- With the status check process, you can stay up-to-date on your grant applications and payments. If your SASSA card is rejected, you must contact the local post office and ask for assistance.
Do I have to pay for a new SASSA card
It will depend on why you need a new SASSA card. If you renew your SASSA card due to its expiry, you do not need to pay for a new SASSA card. However, if you are replacing a lost SASSA card through the post office, you must pay the R26 fee. In addition, if you replace the card more than once, you also need to pay the application fee. You must prepare the required fee at the time of application.
What if I don’t renew SASSA card on time
When approaching the SASSA expiry date, you must renew the SASSA card on the card. Since the SASSA card renewal ensures that you can continue to receive their social benefits without interruption. Failure to renew a SASSA card can lead to financial distress and affect your life.
Conclusion
All in all, it is important for you to renew the SASSA card on time by following the detailed instructions mentioned above. It is recommended that you prepare all the correct information during the renewal application form in case of rejection of the SASSA card renewal application.